There are two options:
If you don’t have a Mobiflow account yet but you already have a charge card, you can link your charge card when creating your Mobiflow account on our website https://my.mobiflow.be/sp/customer/welcome/register/. Follow the instructions to create an account. Keep in mind that if you opt for the free EV Charging plan when you create your account, you will have to set up a payment order when you get to the last step in the registration process. Only then you will be able to use the public charging points. If you create your account, link your charge card but do not set up a payment method, you will not be able to use the public charging points.
If you already have a Mobiflow account and received your charge card in the mail, please let us know by email at info@mobiflow.be. We will then activate it for you.